These terms and conditions help to keep this website a safe place to trade and set out the full extent of any agreement reached between you and Tees Sport in connection with this site. You should understand that by placing an order, you accept the following terms and conditions:
Your contract for purchases made through this web site is with Tees Sport, a trading division of Alan Ransome Sporting Goods Group Ltd, whose registered address is 8 Baker Street, Middlesbrough, TS1 2LH, reg. number: 01181988, registered in England & Wales.
No contract for the sale of any product will subsist between you and Tees Sport unless and Tees Sport accepts your order by way of an e-mail confirming that it has received payment in full for all the goods you have ordered, and that the goods have been shipped to the specified address. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Tees Sport sends the e-mail to you (whether or not you receive that e-mail). This confirmation (not request) e-mail amounts to an acceptance by Tees Sport of your offer to buy goods from Tees Sport Digital or a 3rd party supplier that is engaged on your behalf by Tees Sport. You must check that the details on this confirmatory e-mail are correct as soon as possible and you should print out and keep a copy of it. Tees Sport will not pass on your personal or credit or debit card details to any third party.
You undertake that all details you provide to Tees Sport for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.
If there are any changes to the details supplied by you it is your responsibility to inform Tees Sport as soon as possible.
Tees Sport reserve the right to change information, specifications and descriptions of listed goods, products and services at any time.
Tees Sport will do its best to correct any errors and omissions as quickly as practicable after being notified of them.
Tees Sport do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the Tees Sport website or for any products or services purchased from the Tees Sport.
Tees Sport will only be liable for direct loss up to a maximum total of the price of the product or service purchased in respect of any claim.
All electrical products are covered by a minimum 12 month manufacturer's warranty. If your product develops a fault whilst under warranty, please refer to our returns policy.
Processing of orders
Credit and Debit cards are debited before items are shipped by Tees Sport. All prices include sales taxes (where applicable) unless otherwise stated.
Every purchase you make shall be deemed performed in the United Kingdom. The law of the United Kingdom shall govern every aspect of contractual agreement concerning purchases made from this web site.
Tees Sport aim to arrange shipment of all in stock items within 24 hours of receiving your order. Your order may be delayed if an item is not in stock with our suppliers. In cases whereby there is a query or issue with your order you will be contacted as soon as possible and your order will be held until confirmation on how to proceed with your order is given. Some items may be unavailable and the current stock status is approximate. You can keep track of your order status yourself on-line with the order tracking facility on the 'View My Orders' page.
The period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order and stated in the Order Confirmation. Please note that your goods may be part-shipped.
Any items that are received damaged or incorrect will be considered for repair, replacement, part-replacement or refund if reported to Tees Sport within 30 days of receipt. Please note that where blades and rubbers are concerned the ratings given are a general guide and are not binding in terms of fault if they don’t precisely agree with the interpretation of any particular individual.
In the event that Tees Sport or products sold by Tees Sport are at fault, postage costs for returns will be liable to be refunded up to the value of £5.00. Exceptions to this will be considered for returns weighing more than 1kg.
In the event that Tees Sport or products sold by Tees Sport are not at fault, all postage costs for returns will be liable to be paid by you and items must be returned in the original packaging if notification of their return is made after 14 days from the date of receipt.
In the event that a price reduction has been introduced for any goods after a purchase has been made, Tees Sport will provide a part-refund for the difference between the price paid for the item and the reduced price introduced on condition that a claim for such a part-refund is made within 14 days of receipt of the goods.
All product characteristic ratings found on the Tees Sport website are taken from a combination of professional opinion resulting from our own testing and/or guidance provided by the manufacturers. These ratings are therefore only considered to be an approximate guide and Tees Sport cannot be held responsible if your interpretation of these ratings fails to match your own opinion of the product's characteristics after initial use.
Title to any product ordered will pass to you once Tees Sport has received payment in full for that product.
The Couriers will attempt delivery twice, after this, you as the customer are obliged to collect the goods from your local branch.
If your delivery address is outside of the United Kingdom you maybe subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Tees Sport advises each customer to contact their local customs office for further information.
From time to time Tees Sport may engage a 3rd party to fulfil orders, a contract for the sale of these products will be made between the 3rd party supplier and yourself.
Please note that when shipping products internationally you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.
Further information on our returns policy, which form part of these terms and conditions, can be found at www.teessport.com/returns-policy-i6.
It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law.
Tees Sport may amend these terms and conditions from time to time, and place the new version on the website. All purchases from the date that the amended terms are placed on our website onwards will be governed by those new terms.
These terms and conditions shall apply when Tees Sport accepts your order by e-mail confirming that it has received payment in full for all the goods you have ordered. They shall supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) relating to your purchase, whether oral or in writing, and contain the entire agreement between Tees Sport and you relating to your purchase. Tees Sport advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by Tees Sport.
You are advised to read (and are responsible for reading) all information on this website fully.
Visit our homepage.